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It's easy to feel overwhelmed by the pace of AI. Every week, there's a new tool, a new model, and a new headline promising to...

As a people leader, one of the questions I hear is, "how do I get the most out of my team?" It's asked with good intentions, but it's the...

Because leadership isn't just logic, it's about people. In boardrooms around the world, artificial intelligence is moving from the...

Because AI is changing how people interact with the web. Users are asking questions in tools like ChatGPT and receiving instant,...

Many years ago, I participated in a cross-agency project to create a framework for organising government website content based on life...

We used to map user journeys like train tracks, from homepage to service page to contact us form. Predictable, linear, carefully...

I remember when the homepage was the crown jewel of a website. The first impression. I've spent hours fine-tuning the hero image,...

Back in 2022 when I first started using AI chatbots for professional and life advice I felt seen, validated even. It agreed with me....

I hail from a country that officially recognises over 3,200 different types of bread and baked goods. In fact, the German bread culture...

Let's be honest, many of us are thinking it already. All the global reports by the big players like PwC say AI will be an enabler. But...

Recently, Lex Fridman sat down with Google CEO Sundar Pichai for a wide-ranging conversation about the future of technology, and one...

I love Japan, and with a trip coming up later this year, I’ve been exploring the latest live-translation technology. Since my last visit,...

After reading Pamela’s powerful post Digital privilege is real: how Aotearoa must harness AI and inclusion for all , I’ve been reflecting...

Let's not kid ourselves. Aotearoa is a highly connected country on paper. But scratch beneath the surface and you'll find digital...

In a world filled with questions about AI's impact on jobs, PwC's latest Global AI Jobs Barometer offers a refreshing perspective. AI is...

This is a hot topic at the moment, with many people noticing declines in their website traffic. I thought I'd provide some actionable...

Reflections from a TechWeek kōrero At a recent TechWeek event, I found myself in one of those networking circles where the conversation...

That's the stark reality from the latest global employer survey by the World Economic Forum. But for intentional people leaders, this...

The rise of AI tools like ChatGPT has sparked plenty of debate about their impact on jobs. Will large language models (LLMs) take away...

In 2022, fintech giant Klarna made a headline-grabbing move: cutting 700 roles, mostly in customer service, and replacing them with AI....